Shipping

At Uptown Kitchen Sinks, we're committed to providing a smooth and transparent shipping process for all your kitchen, bath, and storage needs. We understand that clear communication and timely delivery are crucial when you're working on home improvement projects, and we strive to meet your expectations at every step.

Confirmation

When you place an order with us, you can expect a swift confirmation process. As soon as your order is submitted, we'll send you a confirmation email to let you know we've received it. This email serves as your assurance that we're aware of your purchase and are preparing to fulfill it. Before we process your payment, we take the extra step of double-checking our inventory. This ensures that the item you've selected is available and ready to ship, preventing any disappointment or delays down the line.

Shipping

Once we've verified the availability of your item and processed your payment, we immediately begin the shipping process. We know you're eager to receive your new kitchen sink, tap, or other home improvement items, so we work diligently to get your order out the door. You can expect to receive a shipping notification within 24 hours of placing your order. This notification will provide you with all the necessary details to track your package and anticipate its arrival.

Communication Guarantee

We pride ourselves on our commitment to customer satisfaction, and this extends to our communication practices. In the unlikely event that there's a delay or any issue with your order, we promise to contact you promptly. We understand that your time is valuable, and we respect that by keeping you informed of any changes or potential problems. If a delay occurs, we'll provide you with options to either cancel your payment or make alternative arrangements that suit your needs. Our goal is to ensure that you have a positive experience with Uptown Kitchen Sinks, from browsing our selection to receiving your new products in your home.

Thank you for choosing Uptown Kitchen Sinks for your home improvement needs. We appreciate your business and look forward to helping you create the kitchen or bathroom of your dreams with our high-quality sinks, taps, and related items. If you have any questions about our shipping process or your specific order, please don't hesitate to reach out to our customer service team or call us at 1-855-877-7465.